what our customers think
I'm a retired aerospace engineer and I like to thank Dale for being so patient with me. I'm almost 70 years old and this is the last Thrill Ride of my life. I've owned over four scooters in The Last 5 Years and I finally found my new love. I would have loved to seen Dale's face when he found out I was on the phone. I put him through the ringers on questions and scenarios on the scooter purchase. Being an engineer I'm sure I brought up questions he never thought of but he answered each and every one of them and I've never been happier with my new toy. I put over 12,000 miles on scooters and this is the best one by far! I'm in hope's you will join me this summer for some off-roading trips. Koo doos to all of you!
I'm 6'3" 230lbs . I was very surprised how much power the RS5 has with such a big guy behind the controls. In dual motor mode I had to hold on tight because the scooter launched hardcore. I'm still taming the beast after 2 weeks. Great scooter, great company and awesome customer service! Highly recommend!
Delivered quickly, very well packed. Only had a week but so far its feels lime quality. Smooth ride. I only concern is that the paper manual doesnt match the P-codes and differs from the online manual. One P- code has a adjustable range from 80-130. Not sure what that code does. Also I have a PC code. Not in any manual. Overall I love the scooter.
Took a first spin on the D4 + 4.0 and immediately fell in love with this zippy, well constructed scooter! It looks and handles great! You won’t be disappointed.
So far we love everything about it. I wish we had a physical owners manual. Better instructions on how all the electrical gauges work.
This thing is absolutely a BEAST!! Haven't found any hill it wouldn't pull my 200 lb butt up without breaking a sweat - Love the level of after sales care I've been given by the RoadRunner team, even got a personal call from the owner Dale and he was great! Customer service had already sent me a replacement charger by UPS ground but after talking with Dale, he decided to send me a fast charger by 2nd day air so I would get quicker and told me to keep both - I also had some issues that Dale thought could be related to either the speed controller or the LCD display so he sent both of those as well
Really easy to replace and I am back going again having a great time! Love the power this thing has! You need to hold on and use the foot rest at the back to brace yourself for the acceleration this thing has! It is heavy for sure and not for anyone who can't handle maneuvering 90 lbs in/out of the vehicle but the reason it's heavy is because it is built so well! Highly recommend!
Great product... but I received the scooter with a broken piece. No fault of yours of course. I think it got broken during shipping.
What a great looking scooter. I get questions & compliments whenever I go for a ride. This scooter has a lot great features. The frame is solid The nutt brakes was a good choice for brake's. The LCD screen is visible even in bright sunlight. The shocks are awesome and handles and absorbs bumps well, even if jumping off curbs. In the next version I would like to see an improvement with the headlight, it could definitely be brighter compared to other scooters, and it’s class. An audible blinker sound would be nice as it’s hard to look down at the screen at most speeds, and not very safe to do The battery range was a disappointment. In dual mode stage two and three, the max range on a full battery that I was able to get was about 26 mi with some hills. It seems when climbing hills, the speed drops drastically and reduces battery power very quickly compared to some other Scooters in its class. The locking mechanism on the battery compartment is a nice feature. However, if it had a pushbutton lock or something, a little bit more visible, that would be nice as it’s hard to see. Let’s make the next version capable of handling water whether you’re riding in the rain or you would just like to hose the scooter down after a good muddy ride on the trails Overall I’m pleased with RS5+
Love it , it’s the perfect scooter for someone wanting to start riding. It’s solid and has items on a scooter that a 1200 doesn’t usually have.
very happy with it,solid scooter much better experience with this being my second scooter. first from another company was horrible quality and support.
The scooter is wonderful. Very smooth, fast and quiet. The back fender was broken when I got it. They sent a new one fast and it was very easy to put on. Great costumer service. The company said they may start detaching the back fender to prevent this from happening. They definitely have to figure out a better way to ship their scooters. I looked at other reviews and other people said their fenders were broken also, so i was not suprized. No one wants to pay this amount of money to receive a scooter with a broken fender. It's a easy fix. It's worth every penny.
I finally got to ride my RS5 today.. I absolutely love this scooter! I’m 300+ pounds and that thing didn’t skip a beat!!
I purchased a recertified d-4 2.0 and I am extremely happy with it. This scooter will hit 40mph no problem even though I tend to ride around 20mph normally. This scooter does not disappoint period. Service is top notch so buy with confidence.
I'm 48 yrs old. To old to skateboard, BMX, or mx and this escooter has revived my youth. Bad back but the ride is so smooth it's not an issue. Eww weee she is a beast. Haven't found a hill yet that she can't accelerate up. 40mph in duel 2nd gear easy. 3rd gear duel at my 180 lbs 45-50 mph easy. Torque power and speed she is a beast. Well worth the the price and you realize that once you step on it and feel the premium build. Kudoos to the A1 customer service for answering all my questions and dealing with the most difficult customer in the world "me".
Just received my D4 2.0....only rode it a short distance about 3 times so far...but this thing is amazing so far,my voltage box was cracked on arrival and they sent a new one out the next day no hesitation,I was kinda nervous with this company being Fairly new,but this thing is built really well💪🏾....I would recommend this scooter,and looking forward to by 1or 2 more....
This scooter is on another level. Everything works better than expected and has exceeded my expectations.
Scooter is incredibly fast and acceleration is crazy fast. Definitely need the steering damper if you are going 35 mph or faster. Handling off road is excellent and it is so fun. Wish there was a manual or at least a pdf because figuring out the damper installation was tricky (and the YouTube video didn’t help because it was for a different model). In some pictures the locking lever is in the down position (unlocked) which could imply that you are supposed to ride it this way but the handlebars could fold down inadvertently if the primary lock failed (again, a manual explaining the controls and features would resolve this). Over all, i love it, I just hope Roadrunner looks into these things I mentioned. If you want to go the YouTube route, a video unboxing it and going over everything would help.
Just received mines yesterday 3/3/23. This thing is a beast!!! It’s definitely heavier than I imagined… I can’t wait to ride it!
The scooter arrived with the cable going into the control panel severed. I’m still waiting for replacement part.
This is a BEAST! Best electric scooter I have tested in 2023. The quality and performance is unmatched today on the market.
This e-scooter is the best I have tried so far and I have tested over 30 electric scooters in last 2 years. This model has all you need for a perfect commute. Perfect for all level of riders from entry level to high performance. All around the best in 2023.
This is my first super powerful scooter. Let me start by just saying that this thing is awesome. It easily reaches speeds up to 45 MPH, has turn signals, a built-in horn and a surprisingly bright headlight allowing you to ride without attachment headlights at night. It's so much fun you'll never want to get off. There are some cons to the scooter though. The turn signal don't have a noise reminder to let you know it's still on, the battery could be bigger with all that power and the spring pull out stem locking mechanism bent the aluminum quite easily and now doesn't work and the stem falls over when not screwed into locking position. Overall I would say this is and amazing scooter and every should give it a shot over VSETT 10+. It could also have more LEDs for the price as well.
