Fast FREE Shipping on All Scooter Orders Shipped in the lower 48

Parts and Accessories | Returns and Exchange Policy

All sales on parts are final.

  • No returns on non-RoadRunner parts
  • No refunds on parts purchases
  • Used parts are not eligible for exchange or return

We accept exchanges for unused RoadRunner-branded parts that were either:

  • Purchased directly from RoadRunner Scooters, or
  • Provided under an active warranty

All returns that are not exchanges will be issued as store credit only, minus a 15% restocking and handling fee.

Customers are responsible for all shipping costs related to exchanges and returns.

All Parts return and exchange requests must be submitted through:
Submit a Return Request

Defective parts must be reported within 15 days of delivery to be eligible for a free replacement.

If you're unsure about compatibility, contact our team at support@roadrunnerscooters.com and include photos for confirmation before ordering.

No returns or exchanges are accepted after 30 days from the date of purchase.