Scooter Returns | Returns and Exchange Policy
PLEASE KEEP THE BOX AND ORIGINAL PACKAGING.
Returns must be in the original packaging. If you discard your box, you must purchase a new one and cover the one-way shipping costs.
- Returns must be initiated within 15 days of delivery
- Scooter must be unused, undamaged, and include a photo of the odometer
All returns must be approved via:
Submit a Return Request
Fees:
- 6% fee for cancelations within 48 hours
- 15% fee for cancelations after 48 hours
- 15% restocking fee for returned scooters
- Customer covers shipping (both ways)
Refunds will be issued within 10 business days of receiving the returned scooter.