Where is my package?
Your tracking number for all scooters and parts will be automatically generated and sent to you via email with the subject line "Shipping Confirmation Email." This notification will be dispatched within 24 hours of placing your order, excluding weekends (Saturday and Sunday).
RoadRunner Scooters is solely reliant on the tracking information provided by UPS or FedEx and cannot furnish additional details regarding the delivery timeline of your scooter.
In the event that your tracking number indicates delivery, yet you have not received your package, we recommend consulting with neighbors, roommates, or family members. Once the scooter leaves our warehouse, it is beyond our jurisdiction.
To ensure peace of mind regarding your shipment, we strongly recommend opting for Roadrunner's guaranteed Simply shipping insurance. Simply offers comprehensive protection for shipments lost, damaged, or stolen during transit. In the unfortunate event of a shipping incident, Roadrunner guarantees a prompt replacement of your scooter within 7 days. This insurance can be conveniently added to your cart and purchased during checkout. A significant majority of our customers have chosen to avail themselves of this coverage with their orders. https://roadrunnerscooters.com/apps/order-tracking
RoadRunner Scooters is solely reliant on the tracking information provided by UPS or FedEx and cannot furnish additional details regarding the delivery timeline of your scooter.
In the event that your tracking number indicates delivery, yet you have not received your package, we recommend consulting with neighbors, roommates, or family members. Once the scooter leaves our warehouse, it is beyond our jurisdiction.
To ensure peace of mind regarding your shipment, we strongly recommend opting for Roadrunner's guaranteed Simply shipping insurance. Simply offers comprehensive protection for shipments lost, damaged, or stolen during transit. In the unfortunate event of a shipping incident, Roadrunner guarantees a prompt replacement of your scooter within 7 days. This insurance can be conveniently added to your cart and purchased during checkout. A significant majority of our customers have chosen to avail themselves of this coverage with their orders. https://roadrunnerscooters.com/apps/order-tracking