Privacy policy


Effective 02-19-2026

ROADRUNNER SCOOTERS LLC (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website or purchase our products and services.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you:

  • Place an order

  • Create an account

  • Subscribe to marketing communications

  • Sign up for SMS or text message updates

  • Contact customer support

Personal information may include:

  • Full name

  • Billing and shipping address

  • Email address

  • Mobile phone number

  • Payment information

  • Order history

We may also automatically collect certain device and usage information through cookies and similar tracking technologies.

2. How We Use Your Information

We use personal information to:

  • Process and fulfill orders

  • Provide customer support

  • Send order confirmations and shipping updates

  • Communicate account-related information

  • Send promotional communications where permitted

  • Improve our website and services

  • Prevent fraud and enhance security

3. Sharing of Personal Information

We do not sell or rent your personal information.

We may share personal information with trusted third-party service providers that assist in operating our business, including:

  • Payment processors

  • Shipping carriers

  • Website hosting providers

  • Marketing and messaging service providers

These providers are only given access to information necessary to perform their services.

We may also disclose information if required by law.

3A All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. SMS Communications & Mobile Information

If you provide your mobile phone number and opt in to receive SMS or text messages from ROADRUNNER SCOOTERS LLC, you consent to receive recurring automated marketing and informational text messages related to:

  • Order confirmations

  • Shipping updates

  • Account notifications

  • Customer service communications

  • Promotional offers and marketing messages

Consent to receive SMS messages is not a condition of purchase.

Message frequency may vary.

Message and data rates may apply depending on your mobile carrier and plan.

You may opt out of receiving SMS messages at any time by replying STOP to any message. After opting out, you may receive one final confirmation message.

For assistance, reply HELP or contact us at support@roadrunnerscooters.com.

SMS consent and mobile phone numbers are not shared with third parties or affiliates for marketing purposes.

We do not sell, rent, or share mobile phone numbers with third parties for their own marketing use.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to improve user experience, analyze website traffic, and support marketing efforts.

You may disable cookies through your browser settings; however, certain features of the website may not function properly.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the Internet is completely secure.

7. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.

8. Your Rights

Depending on your jurisdiction, you may have rights regarding access to, correction of, or deletion of your personal information. To submit a request, please contact us using the information below.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

10. Changes to This Privacy Policy

We may update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.

11. Contact Information

ROADRUNNER SCOOTERS LLC
Email: support@roadrunnerscooters.com
Website: https://roadrunnerscooters.com/