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Why does my tracking information show my scooter hasn't been shipped?

Why does my tracking information show my scooter hasn't been shipped? - RoadRunner Scooters
Orders for scooters placed by NOON EST typically undergo shipment on the same day, excluding weekends. Weekend orders commence shipping on Monday mornings. Please allow up to 48 hours for tracking information to be updated.

In the event that a shipping label has been generated but the scooter has not yet shipped, this is often due to missed scans by the shipping carrier, particularly with our sizable packaging. Occasionally, packages may be temporarily misplaced, resulting in a missed label scan. Rest assured, any discrepancies will be rectified upon arrival at the subsequent facility.

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